A new SRSS model will commence from the 1 May 2017. Over the coming months SRSS recipients will be notified about how this may impact them. SRSS providers have received the Operational Procedure Manual however there is no official information from the Department of Home Affairs for SRSS recipients or the broader sector. Refugee Council of Australia (RCOA) has produced information to help people understand the changes to SRSS. Please note that this information is only guidance and each client’s situation and access to SRSS may be different.
From 20 June 2018 there will be a reduction in SRSS providers, with Red Cross no longer funded to provide SRSS. Red Cross clients are being transitioned across to the two remaining SRSS providers, Life Without Barriers and AMES Australia.
Red Cross has been delivering SRSS and preceding contracts for over 25 years. They have been an active part of the Victorian Refugee Health Network providing advice about access to health services for people seeking asylum. We have valued their contribution enormously.