The Primary Application Information Service (PAIS) is a Government-funded service to help eligible people seeking asylum to apply for a protection visa. PAIS is only available to a small percentage of protection visa applicants, who are deemed to be exceptionally vulnerable. The Department of Immigration and Border Protection has drafted additional guidance on the PAIS eligibility criteria to assist stakeholders to identify those people who may be referred to PAIS assistance. Read the PAIS Eligibility Criteria and Assessment Process Guidelines and a Fact Sheet for PAIS Stakeholders below.
Additional guidance on PAIS operational policy & process
