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Communication with a person from a refugee background may be affected by language and cultural differences as well as social, economic and political experiences.  It is important for an accredited interpreter (i.e. not a family member) to be offered to ensure ethical, safe and high qu

The Victorian Government Policy and Procedures: ‘Using Interpreting Services’ and ‘Effective Translations’ provide direction to Victorian Government departments and funded agencies on policy and legal obligations, and how to plan and deliver successful interpre