ABSTRACT
The study that informed this report canvassed the views of more than 100 practitioners in mental health services or in contact with mental health services about “what works” and “what does not work” in engaging young people from refugee backgrounds with mental health services. The aim of this project was to explore the perspectives of experienced practitioners working in mental health services or in contact with mental health services in successfully engaging young people from refugee backgrounds with mental health services. Effective utilisation of services included first contact access as well as access to appropriate follow-up care, if needed. The resulting report on the findings identified what are considered to be effective and ineffective approaches to engage this population with such services.