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Designed as a simple one-stop resource for after-hours health professionals, the package is also a useful resource for all healthcare workers who contribute to improving access for culturally and linguistically diverse patients. The seven chapters are: Introduction – Defining cu

NSW Refugee Health Service has developed a free online tool which produces an appointment letter in 17 languages.  It is simple to use and  fast, enabling the letter to be printed off during a consultation and given to patients before they leave your ward or clinic.

“The Development of a sustainable nutrition education session promoting healthy eating amongst Afghan refugee women within Mildura” was a partnership project produced by Flinders University, Bedford Park SA and Sunraysia Community Health Services, Mildura VIC in collaboration with the

The Australian Immunisation Handbook provides clinical advice for health professionals on the safest and most effective use of vaccines in their practice. These recommendations are developed by the Australian Technical Advisory Group on Immunisation (ATAGI) and approved by the Nationa

Family Planning Victoria has been funded by Department of Health to produce a range of materials to improve health literacy, service access and planning regarding female genital mutilation/ cutting (FGM/C). These resources have been developed in consultation with a wide range of indiv

This flowchart was devised to assist communication between refugee settlement services and General Practitioners. The flowchart outlines government funded services available to newly arriving refugees in their first five years in Australia. The bottom section of the flowchart describe

In consultation with a Project Advisory Group made up of representatives from the Department of Health, Dental Health Services Victoria, public dental services, settlement and related agencies, a model of care has been developed to promote good practice in oral health care. This model

This factsheet aims to support client services and oral health staff to identify clients of refugee or asylum seeker background, their priority group access and fee waiver eligibilities for public dental throughout Victoria, including a handy checklist that may assist you with identif

Cue cards is a new resource developed by Eastern Health Transcultural Services to assist health professionals, clients and carers who primarily have English language difficulties, or challenges communicating with each other. This is a series of cue cards with basic words and images th

Refugee Health Assessment Template 2018 (pdf) For Medical Director users Template import instructions – read first Refugee Health Assessment Template 2018 v1 [DO NOT OPEN] For Best Practice users Template import instructions – read first Refugee Health Assessment Template