Information, resources and services

Reviewed November, 10th  2022

This page is updated regularly with key messages and resources to support you and the people you work with during the COVID-19 epidemic. If there is something missing, please contact us.

General COVID-19 information

24/7 Coronavirus Hotline: 1800 675 398


COVID Positive Pathways

Long Covid


Information for Service Providers

  • Health Provider Talking Points. The Immigrant Health Service at the Royal Children’s Hospital have released talking points for those providing health services to refugee, migrant, and asylum seeker communities.
  • Help for Migrants in Transition. The Australian Red Cross offers support for refugees, people seeking asylum, people in immigration detention, and other migrants. This includes material and financial support. You can access more information on their services and referrals via their website.
  • Settlement support services are provided by Life Without Barriers and AMES. More information can be found on the relevant sections of their websites.

Multilingual information

The National Ethnic & Multicultural Broadcasters’ Council is the national peak body representing ethnic community broadcasting in Australia. NEMBS has created multilingual audio explainers on various COVID-19 related topics (please note once you have clicked on the link, you must scroll down to select the language required):

COVID-19 vaccination information

COVID-19 vaccine information in your language (Australian Government Department of Health)


ATAGI clinical guidance for COVID-19 vaccine providers

Victorian COVID-19 vaccination guidelines (Victorian Department of Health)

COVID-19 vaccines (Australian Government Department of Health)

COVID-19 vaccines (Victorian Department of Health

Information about vaccine centres (Victorian Department of Health)

COVID-19 vaccine clinic finder (Australian Government Department of Health)

How to book your vaccination appointment (Victorian Department of Health)

Vaccination booking portal (Victorian Department of Health)

Eligibility for state vaccine centres (As of 14th August)

Evidence for eligibility

COVID-19 testing information

Rapid Antigen Testing (Vic DH)


Where to get tested for COVID-19 (Victorian Department of Health)

Advice on Rapid Antigen Testing (Victorian Department of Health)

What to do if you test positive (Victorian Department of Health)

What to do if you are a contact of a positive case

What to if someone in your workspace tests positive

Victorian Department of Health COVID-19 tips 

Managing COVID-19 at home

How can families and individuals prepare for COVID-19

COVID-19 support available

Financial and other support for COVID-19 (Victorian Department of Health)

Isolation support and emergency relief (Victorian Department of Health)

Multilingual information  about Commonwealth Government support payments and services. Services Australia have released information in a range of languages about their support payments and services. This includes information for business-owners, older people, those living in regional and remote areas, carers, students, and families