Information, resources and services
Reviewed May 12th, 2022
This page is updated regularly with key messages and resources to support you and the people you work with during the COVID-19 epidemic. If there is something missing, please contact us.
General COVID-19 information
24/7 Coronavirus Hotline: 1800 675 398
COVID-19 website (Victorian Department of Health)
Chief Health Officer Updates (Victorian Department of Health)
Australian Technical Advisory Group on Immunisation (ATAGI) updates
Information for people with disability
Join the COVID-19 WhatsApp channel
Information for Service Providers
- Health Provider Talking Points. The Immigrant Health Service at the Royal Children’s Hospital have released talking points for those providing health services to refugee, migrant, and asylum seeker communities.
- Help for Migrants in Transition. The Australian Red Cross offers support for refugees, people seeking asylum, people in immigration detention, and other migrants. This includes material and financial support. You can access more information on their services and referrals via their website.
- Settlement support services are provided by Life Without Barriers and AMES. More information can be found on the relevant sections of their websites.
Multilingual information
Health Translations Vic Website
Search or browse here for multilingual COVID-19 resources (Health Translations Vic)
Search here for health translated information by language (Health Translations Vic)
Translated information about COVID-19 vaccines (Victorian Department of Health)
COVID-19 vaccine information in your language (Australian Government Department of Health)
Audio resources in your language: The Victorian Government, in collaboration with NEMBC, has also developed audio links in 17 languages explaining COVID-19 resources
Coronavirus explainer videos in your language: SBS and the Commonwealth Government have developed explainer videos on COVID-19, including COVID-19 vaccination roll-out explainer videos
Multilingual information about Commonwealth Government support payments and services. Services Australia have released information in a range of languages about their support payments and services. This includes information for business-owners, older people, those living in regional and remote areas, carers, students, and families
National Ethnic and Multicultural Broadcasters’ (NEMBC) Media: VIC Multilingual News Service
The National Ethnic & Multicultural Broadcasters’ Council is the national peak body representing ethnic community broadcasting in Australia. NEMBS has created multilingual audio explainers on various COVID-19 related topics (please note once you have clicked on the link, you must scroll down to select the language required):
- COVID-19 variants explainer
- COVID-19 vaccination explainer
- COVID-10 pregnancy vaccination explainer
- COVID-19 Third dose explainer
- Moderna vaccine explainer
- Vaccinations for 5-11 year olds
- Rapid Antigen Test Explainer
- How to prepare: Isolation at home
- Managing COVID-19 at home: preparing for self-isolation
- How to get your vaccination certificate
COVID-19 vaccination information
ATAGI clinical guidance for COVID-19 vaccine providers
Victorian COVID-19 vaccination guidelines (Victorian Department of Health)
COVID-19 vaccines (Australian Government Department of Health)
COVID-19 vaccines (Victorian Department of Health
Information about vaccine centres (Victorian Department of Health)
COVID-19 vaccine clinic finder (Australian Government Department of Health)
How to book your vaccination appointment (Victorian Department of Health)
Vaccination booking portal (Victorian Department of Health)
Eligibility for state vaccine centres (As of 14th August)
COVID-19 testing information
Where to get tested for COVID-19 (Victorian Department of Health)
Advice on Rapid Antigen Testing (Victorian Department of Health)
What to do if you test positive (Victorian Department of Health)
What to do if you are a contact of a positive case
What to if someone in your workspace tests positive
Victorian Department of Health COVID-19 tips
How can families and individuals prepare for COVID-19
COVID-19 support available
Financial and other support for COVID-19 (Victorian Department of Health)
Isolation support and emergency relief (Victorian Department of Health)
Multilingual information about Commonwealth Government support payments and services. Services Australia have released information in a range of languages about their support payments and services. This includes information for business-owners, older people, those living in regional and remote areas, carers, students, and families
