This Kit was developed to assist DHSV staff in providing culturally and linguistically appropriate services to meet the needs of the Victorian public who are eligible to use our services. The Kit has grown out of the recognition that services not always meet the needs of CALD communities. It has been developed to help dental staff deliver a culturally sensitive service that meets the needs of diverse communities and clients, identifying systemic barriers and suggesting strategies that can help overcome them.
The kit includes:
- Details relevant DHSV policies
- Identifies CALD communities and their diverse needs
- Identifies the barriers faced by people from CALD background in accessing services
- Suggests strategies to overcome these and deliver an appropriate professional service that respects the needs and rights of clients from CALD background.
Visit Web Page (Will open in a new window)
