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  • Tool for clinicians

  • Specialised areas

  • Health and Wellbeing

  • Resource or Referral

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Interactive map that shows increase in incidence of Sexually Transmitted Infections(STI)

Category: Sexual Health

Please find an interactive map that shows increase in incidence of diseases such as Gonorrhoea and syphilis that are all STIs. We do not have any specific data as per community groups. But you can look into each LGA on the map.

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Designing mental health services for young people from refugee and migrant backgrounds

Category: Mental Health

A tip sheet for mental health clinicians, counsellors and key workers working with children, young people and families from a refugee or asylum seeking background.

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Working with Children, Young People and Families from a Refugee and Asylum-seeking Background: A Tip Sheet

Category: Child Youth Health, Mental Health

A tip sheet for mental health clinicians, counsellors and key workers working with children, young people and families from a refugee or asylum seeking background.

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Factsheet on health requirements for protection visa applicants
Applicants for Protection visas are required to undergo medical examinations, however you will not be prevented from being granted a visa if you have a medical condition or are accessing any medical or disability services. Find out more here.

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Helpful information for GPs seeing a patient from refugee background
This resource was developed by the Refugee Health Network Queensland

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National Immunisation Program eligibility for refugees and humanitarian entrants
The Commonwealth guidance states that NIP vaccines are free for ‘refugees and humanitarian entrants of any age’.

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PHN Multicultural Framework
The PHN Multicultural Framework provides high-level guidance and best practice actions to support PHNs to deliver locally informed and relevant responses in partnership with other stakeholders.

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Health checks for women (Poster)

Category: Women’s Health

A handy guide to the health checks women need, and when to get them. Available in English, Vietnamese, Karen, Chinese Traditional and Chinese Simplified.

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Best practice guide for migrant and refugee inclusive disaster preparedness, response, and recovery
Best practice guide to support service providers, emergency response agencies, healthcare providers, non-government and community organisations who are working with migrant and refugee communities as part of their disaster preparedness, response, and recovery efforts.

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Bendigo Community Health Services – Emergency Preparedness Hub

Category: Rural and Regional Health

The hub builds the capacity for former refugees and emergency providers to better prepare for and manage severe weather events. Through a collaborative approach with SES, CFA, City of Greater Bendigo emergency staff and BCHS staff of refugee lived experience, the hub features co-designed fact sheets and videos in the Karen, Dari and Dinka languages.

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Australian Fire Danger Rating System Communications Kit
Four animations have been developed to help community members understand the changes to the Fire Danger Rating system, better understand what each level means and what they need to do in response to the level when it is declared. The animation are available in 12 languages.

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Fire Safety Translations
Please find information about fire safety in your language. There are over 40 languages to choose from published by Country Fire Authority (CFA).

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Bushfire Safety (In Easy English)
Find reports on 'Fire Danger Ratings' and 'Leave early before a bushfire starts' published by CFA. Easy English is an accessible format that uses images, everyday words and simple sentences to help readers understand the information.

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Fire Safety Video (in Karen)
CFA have released a video on Fire Safety in Karen language with the local community in Nhill, Victoria.

View Video here

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Catch up vaccinations

Category: Immunisations

The Immunisation Unit at the Department of Health has created a new webpage to support immunisers through the vaccination catch-up journey with their patients.

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Catch-up immunisation in refugees

Category: Immunisations

Vaccine preventable diseases (VPD) are endemic and/or epidemic in countries of origin of refugee families, and disruptions to health care may affect vaccine quality and access to vaccination. Information on vaccination coverage and disease status in country of origin is available from the World Health Organization (WHO), including immunisation schedules by country.

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National Immunisation Program Schedule

Category: Immunisations

The National Immunisation Program (NIP) Schedule is a series of immunisations given at specific times throughout your life. The immunisations range from birth through to adulthood.

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Influenza vaccination

Category: Immunisations

Influenza can be serious. The best way to protect against influenza is to get vaccinated each year. For some people the vaccine is free.

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COVID-19 booster vaccine advice

Category: Immunisations

Learn about booster doses for COVID-19 vaccines, who they are for, when you need one and how to get it.

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National Immunisation Program (NIP) Schedule

Category: Immunisations

The National Immunisation Program (NIP) Schedule is a series of immunisations given at specific times throughout your life. The immunisations range from birth through to adulthood.

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Catch up vaccinations for refugees and asylum seekers in Victoria

Category: Immunisations

This resource was designed for refugee and migrant communities in Victoria about catch-up vaccinations.

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Life! Program

Category: Health Literacy

The Life! program is a free type 2 diabetes, heart disease and stroke prevention program that is funded by the Victorian Government and managed by Diabetes Victoria. The program is delivered in English, Arabic, Vietnamese, and Chinese (Cantonese/Mandarin).

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Glossary of terms – Accessing mental health services

Category: Mental Health

This glossary is designed to help you understand the technical terms related to mental health services in Victoria. In particular, it explains the terms used in the ‘Mental health services’ video. It may also help the work of interpreters in this area.

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Interpreting Services for PHN-Commissioned mental health services

Category: Mental Health

As a provider of mental health services funded by a Primary Health Network, your organisation is now able to access interpreting Services funded by the Australian Government through the National Translating and Interpreting Services (TIS National).

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Access to mental health local services in twenty-one languages

Category: Mental Health

Multicultural Centre for Women’s Health and Victorian State Government has developed videos about access to mental health local services in twenty-one languages.

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Healthcare for people from refugee backgrounds and people seeking asylum- RACGP
The RACGP recognises the complexity of health care needs of people from refugee backgrounds. General practitioners have a key role to play in supporting this group, but they need to be supported through access to interpreters, appropriate education and training, evidence-based research, a coordinated approach between health services, and guided by a national strategy.

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Working with patients from refugee background: GP Administration Tips
A brief guideline on GP Administration tips when working with patients from refugee backgrounds.

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Working effectively with interpreters to support families from refugee backgrounds
A brief guideline on how to work effectively with interpreters to support families from refugee backgrounds.

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National Cervical Screening Program – Cervical screening explained (videos)

Category: Women’s Health

This video provides an overview of the National Cervical Screening Program. It outlines what a Cervical Screening Test is and the test options available to participants.

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How to take your own HPV test (translations available)

Category: Women’s Health

Self-collection is now an option for all participants in routine cervical screening. 'How to Take Your Own HPV Test' is available in multiple languages.

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Factsheets on difference between new mental health locals and existing hubs

Category: Mental Health

Victoria’s mental health and wellbeing system is transforming, with mental health and wellbeing hubs being phased out, and mental health and wellbeing locals established.

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Country Fire Authority Victoria: Fire Safety in other languages
We want to make sure that all Victorians understand the importance of fire safety and what they can do to improve their own safety. These in-language resources have been developed for you to share with your community.

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Vic Emergency
The VicEmergency website provides a centralised location for Victorians to access timely emergency information and warnings.

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Vic SES- Information in other languages
To assist people from multicultural communities, important information is available in a number of languages.

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Our Voice – Our Experience: Floods in Shepparton
In a special partnership between Human Chapters and Regional Victorians of Colour, engaging in conversations with community members about their experience of the recent floods in regional Victoria. Neha Samar and Arti Shah participate in this conversation about the multicultural experience of the recent floods.

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National Ethnic & Multicultural Broadcasting Council- Victorian Flood Payments Explainer
There are several different payments you may be able to get if you live in a flooded area and have had to leave your home or your home or business has been damaged or destroyed by floods.

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Healthy Mind, Healthy Family, Healthy Community (Arabic)

Category: Mental Health

Healthy Mind, Healthy Family, Healthy Community is a video produced by members of the Syrian and Iraqi Community Advisory Group of the Diverse Communities Mental Health and Wellbeing Project. This video is in Arabic.

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Hope and Life (Dari)

Category: Mental Health

Hope and Life is a video produced by members of the Communities from Afghanistan Advisory Group of the Diverse Communities Mental Health and Wellbeing Project. This video is in Dari.

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LGBTIQ Intersect

Category: LGBTIQ+

A great web-based resource to draw on as you look to promote the health and wellbeing of LGBTIQ people of different faiths and cultural affiliations. The website includes learning modules and an extensive resource and referral list.

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Orygen ‘Trauma-informed care webinar’ Refugee Access Project.

Category: Mental Health

This webinar brings you on the journey of creating a new service for the targeted population of newly arrived Iraqi and Syrian refugees aged 0 to 24 years of age living in North West Melbourne and why specialised refugee access services are needed.

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Nothing for them

Category: LGBTIQ+

A small study undertaken to explore services and referral pathways available for refugee and newly arrived young people who identify as lesbian, gay, bisexual or trans or those who may be questioning their sexual feelings and/or gender identity.

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 Refugee Research Online
Refugee Research Online provides a platform for academic and non-academic research and comment on issues surrounding people seeking asylum and refugees.

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The Migration, Statelessness and Refugee Studies PhD Program
This program is delivered by the Melbourne Social Equity Institute at the University of Melbourne. The Program is a supplementary learning opportunity to enrich your graduate research experience. The program offers an opportunity to share your research with other disciplines and expand your peer network.

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The Murdoch Childrens Research Institute: Refugee and Migrant Health
The Murdoch Childrens Research Institute research the health and wellbeing of migrants, refugees and asylum seekers. Find out more about their current programs and projects.

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Kaldor Centre
The Andrew & Renata Kaldor Centre for International Refugee Law at UNSW Sydney is the world's leading research centre dedicated to the study of international refugee law. Founded in October 2013, the Kaldor Centre undertakes rigorous research on the most pressing displacement issues in Australia, the Asia-Pacific region and around the world, and contributes to public policy by promoting legal, sustainable and humane solutions to forced migration.

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Cultural Competence in Australia: A Guide
Developed by the Federation of Ethnic Communities Council of Australia, the guide explores the content, delivery format, duration and price of such training in Australia. The guide outlines what good cultural competence training looks like (p.15) and lists training providers in Appendix 5.

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Practice Coaching—Free E-Learning for General Practice
Refugee & asylum seeker health: Essentials for general practice.

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The Australian Refugee Health Practice Guide
The Australian Refugee Health Practice Guide can be used by doctors, nurses and other primary care providers to inform on-arrival and ongoing health care for people from refugee backgrounds, including people seeking asylum.

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Migrant & Refugee Health Partnership Resources
Overview of cultural competence in professional education, training and standard setting for clinicians. Good practice approaches in facilitating primary health care delivery to migrants and refugees: The role of primary health networks.

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Ask Izzy
This resource provides links to many additional services including food, housing, material aid, health providers, counselling etc.

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HealthPathways Melbourne
HealthPathways offers clinicians locally agreed information to make the right decisions together with patients, at the point of care. The pathways are designed primarily for general practice teams, but are also available to specialists, allied health professionals, and other health professionals in your region.

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NSW Refugee Health Service
The NSW Refugee Health Service (RHS) is a state-wide service, funded by the Ministry of Health. It provides a range of clinical services and medical assessments for recently arrived refugees and asylum seekers. Activities also include policy input, research, projects and a range of health promotion initiatives.

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Appointment Translation
The NSW Multicultural Health Communication Service's online Appointment Reminder Translation Tool allows you to translate appointment details into your client's language.

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Multilingual printable appointment card
The multilingual appointment card has been developed by Cancer Council Victoria to help culturally and linguistically diverse Australians more easily access healthcare appointments.

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TIS National promotional materials catalogue
The Translating and Interpreting service (TIS National) provides a range of promotional materials to assist you and your clients to access our services. TIS National provides a range of promotional products in electronic format for you to view, print or save immediately.

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Health Translations
Health Translations is a free online library of high-quality translated Australian health and wellbeing information. Made for Australian health practitioners and people who work with culturally and linguistically diverse communities, the site provides quick access to a wealth of reliable resources.

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Easidose 
Easidose is a prescribing aid addressing language and literacy barriers. Easidose uses colour coding for medications, and picture based instructions for dose, frequency, duration and special conditions.

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General Practice Engagement Project
In late 2014, the Network began work on a dedicated project to engage and support more general practices in Victoria to work with people from refugee backgrounds. This project builds on the work of many others in the sector, including Refugee Health Nurses, Refugee Health Fellows and the former Medicare Locals, who have done substantial capacity building with general practice to ensure accessible and appropriate health care in general practice for people from refugee backgrounds.

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Medicare Benefits Schedule (MBS) Item
Refugee Health Assessment under MBS Items 701, 703, 705 and 707. This health assessment is for refugees and other humanitarian entrants who arrive in Australia with complex and unusual medical conditions resulting from their area of origin or previous living conditions. This assessment is separate from, and in addition to, a medical assessment specifically for the grant of a Refugee or Humanitarian visa.

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STAR-MH
The STAR-MH (Screening Tool for Asylum-seeker and Refugee Mental Health) is a simple mental health screening tool developed for non-mental health trained workers to identify likely post-traumatic stress disorder (PTSD) and major depressive disorder in their asylum-seeking and new refugee clients.

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Is your practice refugee health ready?
This guide provides a quick-reference guide to General Practices considering or currently providing health care services to people from a refugee background. It is not an exhaustive list but aims to serve as a tool to support health care for this population group and the development of appropriate primary care services.

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Competency Standards Framework for Clinicians
The Competency Standards Framework (the Framework) establishes recommended and optimal cultural responsiveness competency standards for clinicians in all healthcare settings. The Framework is aimed exclusively at clinicians and inform the development of clinical education, training, professional development curricula and competency standards for clinicians.

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Refugee Health Assessment
The Refugee Health Assessment Template 2018 (the Template) considers the primary care context including workflow and whole of practice approaches and will assist primary care providers to deliver high quality on arrival health care for people from refugee backgrounds.

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2022 RACGP curriculum and syllabus for Australian general practice
The curriculum and syllabus describe the key competency and learning outcomes of GP education. It informs the development and delivery of training programs including CPD and guides learners by suggesting learning modalities and educational resources as they work towards Fellowship. It also serves as a guide to assist with remediation and GPs returning to work after absence.

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Ethnologue online encyclopaedia of world languages
Find, read about, and research the world's 7,000 known living languages.

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Communicating via an interpreter
This information sheet is one of a series produced by the Centre for Culture Ethnicity & Health covering aspects of language services.

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Working with Patients when there are language barriers
A guide to accessing and using the Translating and Interpreting Service for primary care health professionals working in private practice.

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TIS National services for medical practitioners
Short 3 minute video that explains the interpreter services that are available for medical practitioners and a demonstration on how to use them.

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How to Book an interpreter
The booking guide will provide step-by-step instructions on how to book an interpreter via the pre-booked, video remote and on-site channels in TIS Online.

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Refugee Legal Factsheets
Click here for a list of Fact Sheets and Information Sheets produced by Refugee Legal.

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Refugee Council of Australia
Are you applying to be a refugee in Australia? RCOA Provides some helpful factsheets on how to apply for protection as a refugee in Australia.

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Guidelines for the Refugee Health Nurse Program
The RHNP is intended to optimise the long-term health of refugee community members through promoting accessible and culturally appropriate health care services that are responsive to changing patterns of refugee settlement.

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CEH’s Multicultural Health & Support Service

Category: Sexual Health

CEH’s Multicultural Health & Support Service works with communities and health professionals to promote the health and wellbeing of people from refugee and migrant backgrounds, asylum seekers and international students. Its goal is to prevent new incidences and transmission of STIs, HIV, blood borne viruses (BBVs) and viral hepatitis among these communities.

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The National Education Toolkit for Female Genital Mutilation/Cutting Awareness

Category: Sexual Health

This website is a part of coordinated Australian effort to increase our understanding of FGM/C and better support women and girls who have experienced it. A range of resources are available including toolkits, standards, brochures, guides, videos and research papers.

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Women’s Health In the North (WHIN)

Category: Family violence, Sexual Health, Women’s Health

WHIN produces an extensive collection of publications and resources. These materials are used by a range of individuals and organisations including health professionals, family violence professionals, researchers and students, the preventing violence against women workforce, local government, health services and the emergency management sector.

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Building belonging: A toolkit for early childhood educators on cultural diversity and responding to prejudice

Category: Child Youth Health

‘Building Belonging’ is a comprehensive toolkit of early education resources which includes an ebook, song with actions, educator guide, posters and lesson plans. It is focussed on encouraging respect for cultural diversity and tackling racial prejudice in early childhood settings.

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The Early Childhood Access and Participation Project: Talking with Chin Families from Burma about Early Childhood Services

Category: Child Youth Health

This guide describes a model that encourages dialogue between early childhood service providers and families from refugee backgrounds.

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Nutrition for Refugee Children: Risks, Screening, and Treatment

Category: Child Youth Health

Paper on paediatric refugees and their increased risk for growth and nutritional deficits.

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Department of Education: Supporting students from refugee backgrounds

Category: Child Youth Health

Schools play a key role in supporting students from refugee backgrounds, particularly during the first few years of their settlement in Australia. Find out about Refugee education supports and Professional learning and resources.

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Resources for schools to support multicultural youth

Category: Child Youth Health

Centre for Multicultural Youth (CMY) has a range of resources that can be utilised by schools for teacher professional learning, for in-class work or to share directly with students and families.

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Forced Marriage: A Good Practice Guide

Category: Child Youth Health

This Good Practice Guide provides an introduction to the issue of forced marriage and essential information to assist frontline workers to respond effectively to a young person at risk.

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Inclusive Organisations:  A guide to good practice strategies

Category: Child Youth Health

Inclusive Organisations provides a framework that organisations can utilise to improve their engagement with young people from migrant and refugee backgrounds and enhance good practice across their services and programs.

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The health and human rights of children in immigration detention

Category: Child Youth Health

Report to the Australian Human Rights Commission Monitoring Visit to Wickham Point Detention Centre, Darwin, NT October 16th – 18th 2015.

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Migrant and Refugee Young People Video Storytelling Project—’This is me’

Category: Child Youth Health

A suite of videos by highlighting the journey of refugee and migrant young people as they make Australia their new home. Funded by the Lord Mayor's Charitable Foundation, CMY's 'This is Me - Migrant and Refugee Young People Video Storytelling Project' empowered young people to speak out on issues that matter to them and share their stories with the wider community.

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Story Book: Donkeys can’t fly on planes

Category: Child Youth Health

This is a collection of 25 true stories of survival written by young Sudanese refugees who have found a new home in Australia.

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Parents’ Evaluation of Developmental Status (PEDS)

Category: Child Youth Health

Parents’ Evaluation of Developmental Status, or PEDS, is an evidence based screening tool that elicits and addresses parental concerns about children’s development, health and wellbeing. PEDS is a simple, 10-item questionnaire that is completed by the parent.

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Immigrant Health Service-Developmental Assessments for children

Category: Child Youth Health

Developmental assessment in refugee/asylum seeker children can be complex, requiring an understanding of second (or later) language acquisition, language transitions in relation to development, the impact of forced migration, trauma, and settlement, and support services available.

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Australian Refugee Health Practice Guide—Child & adolescent booklet

Category: Child Youth Health

This booklet contains information regarding pre-arrival health screening, post arrival health assessment, immunisation, nutritional issues, haematology issues, development and learning, adolescent health and development, disability, mental health, emotional and behavioural issues and more.

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Foundation House Webinar: Supporting Early Years to School transition for children and families from refugee backgrounds during COVID-19

Category: Child Youth Health

What strategies can be used to support children and families from refugee backgrounds to make a successful transition this year and into 2021? This webinar will look at what some early years services and schools have done to adapt their transition programs for the current COVID-19 situation.

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Working effectively with interpreters to support families from refugee backgrounds —Foundation House

Category: Child Youth Health



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Building partnerships with families from refugee backgrounds—Foundation House

Category: Child Youth Health



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Foundation House: Kindergarten to School Video Series

Category: Child Youth Health



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Disability Inclusion Package in Schools

Category: Disability Health

Increased support for students with disabilities. Disability Inclusion involves an investment of almost $1.6 billion to ensure every student at every ability thrives at school and in life. Disability Inclusion will roll out to Victoria's government schools between 2021 – 2025.

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NDIS CALD Strategy 

Category: Disability Health

The NDIS is co-designing a new Cultural and Linguistic Diversity (CALD) Strategy in 2022. The CALD Strategy will be a three phased approach which will be released in mid 2023.

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The Transcultural Mental Health Centre (TMHC)

Category: Mental Health

TMHC works with health professionals and communities across New South Wales to support positive mental health for people from culturally and linguistically diverse communities.

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Victorian Transcultural Mental Health (VTMH)

Category: Mental Health

A directory of bilingual health providers (This has links to search directories that have capacity to search for professionals by language)

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Embrace Multicultural Mental Health

Category: Mental Health

Embrace Multicultural Mental Health (the Embrace Project) is run by Mental Health Australia and provides a national focus on mental health and suicide prevention for people from culturally and linguistically diverse (CALD) backgrounds.

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Independent Mental Health Advocacy (IHMA)

Category: Mental Health

Independent Mental Health Advocacy (IHMA) supports people who are receiving, or at risk of receiving, compulsory mental health treatment to make decisions and have as much say as possible about their assessment, treatment and recovery.

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Strength in My Roots

Category: Mental Health

Mental Health Information and resources for multicultural young people. Hear from multicultural young people about their experiences and explore helpful resources to support your mental health.

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NDIS – translated information

Category: Disability Health

NDIS - translated information - available in: Auslan, Arabic, Chinese (simplified and traditional) Filipino (Tagalog) French, Greek, Hindi , Italian, Macedonian, Samoan, Spanish, Vietnamese.

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