The Victorian Government Policy and Procedures: ‘Using Interpreting Services’ and ‘Effective Translations’ provide direction to Victorian Government departments and funded agencies on policy and legal obligations, and how to plan and deliver successful interpre

The “Asylum seekers, refugees and human rights: Snapshot report 2013”  provides an overview of the key human rights issues related to asylum seekers who arrive by boat in Australia. Key issues discussed include: onshore detention and processing; third country processing; a

During October and November 2012, Refugee Council of Australia conducted national community consultations to gather views on issues to be considered by the Australian Government in planning its 2013-14 Refugee and Humanitarian Program. Consultations were conducted in 26 locations in 1

This report documents findings from a two year study that was undertaken in response to regular reports from Foundation House clients with low English proficiency about not being provided with a credentialled interpreter when accessing health care. Reports from other sources indicate

The Victorian Health Priorities Framework 2012–2022: Metropolitan Health Plan outlines areas for the development and operation of the Victorian health system into the future. The report expands on the seven key priorities that are being addressed, which includes: Developing a system t

Refugees and Asylum Seekers are exempted from fees for general, emergency, and denture treatment at public dental agencies throughout Victoria, including specialist services at The Royal Dental Hospital of Melbourne. This policy describes the latest public dental fee schedule and cond

Public dental services are provided to eligible Victorians through community dental clinics in community health services, rural hospitals and the Royal Dental Hospital of Melbourne. This policy describes eligibility and priority access for public dental health in Victoria