Working effectively with interpreters to support families from refugee backgrounds
A brief guideline on how to work effectively with interpreters to support families from refugee backgrounds.
Specialised and Intensive Services (SIS)
Specialised and Intensive Services (SIS) is a component of the Humanitarian Settlement Program (HSP) available to humanitarian entrants and other eligible visa holders who have complex needs.
SIS offer clients short term needs-based support to help them access appropriate mainstream services and develop the necessary skills to manage their needs independently.
Refugee Health Fellows Program
The Department of Health in Victoria has funded Refugee Health fellow positions to provide support and advice to health professionals. Fellows are available by telephone and can often arrange to see you in your practice. Fellows can offer assistance with diagnosis and management, and can provide information on referral pathways for refugee and asylum seeker clients.
Refugee Health Program
Speak with your local Refugee Health Program about how they can support you. Refugee health nurses and allied health staff are located in community health centres in areas of high refugee settlement. Refugee health nurses can provide advice on primary and specialist referral, as well as referral to relevant community groups and community services.
Medical Practitioner Priority Line for free Interpreting services
Private medical practitioners and their practice staff can access free Interpreting Services to provide Medicare rebatable services to anyone in Australia who is eligible for Medicare. This service is available 24 hours a day, every day of the year.