Asylum seekers on Bands 4-6 of the Status Resolution Support Services

Verified asylum seekers who are on Bands 4-6 of the Commonwealth Status Resolution Support Services (SRSS) are included in Ambulance Victoria’s concession arrangements and receive free emergency ambulance transport. For a list of State Resolution Support Service Agencies click here.

Asylum seekers who are not on Commonwealth SRSS and who have no capacity to pay

Verified asylum seekers living in Victoria who are not supported by the Commonwealth SRSS and who have no capacity to pay, have access to free emergency ambulance transport if their case is approved by the appropriate agency. For a list of specialist asylum seeker agencies click here.

Charges for asylum seekers in the Community Detention Program or for people in a detention centre (SRSS Bands 1-3) will be directed to the International Health and Medical Service (IHMS) funded by the Department of Home Affairs (DHA) for full fee reimbursement.